Designing conflict management systems a guide to creating productive and healthy organizations by costantino cathy a 1st first edition 1995 hardcover books amazonca. Designing conflict management systems a guide to creating productive and healthy organizations by cathy a costantino 1995 11 10 books amazonca. Designing conflict management systems a guide to creating productive and healthy organizations 1995 book by cathy a costantino and christina sickles merchant review by ruth checketts harrison san francisco ca jossey bass 4500 isbn 0 7879 0162 8. Inproceedingscostantino1995designingcm titledesigning conflict management systems a guide to creating productive and healthy organizations authorc costantino and christina sickles merchant year1995 . Corporations government agencies and other organizations are finding it increasingly more productive and much more cost effective to be proactive in designing systems to manage this inevitable conflict whether systemic or interpersonal and as the business climate is getting more turbulent conflict is increasing and demands attentionthis book presents a clear step by step approach for